Frequently asked questions
How do I receive my eBooks?
Access is digital and delivered right after your purchase is confirmed — there's nothing to ship. You can read on any device.
What does “Duration” mean?
Duration is how long your access lasts: 1, 3, 6 or 12 months, depending on the option you choose.
What are “Volumes”?
Volumes are the number of parallel library accesses included with your plan. Choose more Volumes if you'd like access across more places at once.
What's the difference between Basic and Premium?
Basic includes our curated core collection. Premium unlocks the full catalog, including bestsellers and early releases.
Which devices are supported?
Any modern phone, tablet, e-reader, or computer with a web browser.
Can I get a refund?
Because these are digital products with immediate access, please review our Refund & Terms page before purchasing.